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Downtime

Lifeaz app and EverydayHeroes platform not available

Sep 02, 2024 at 11:30am UTC
Affected services
VITAL API
EverydayHeroes

Resolved
Sep 02, 2024 at 02:15pm UTC

DNS reconfigured, API servers now available.
Lifeaz app and EverydayHeroes website are loading properly again.

Created
Sep 02, 2024 at 11:30am UTC

The application and website are not loading properly because part of the API they rely on is not being redirected to the correct servers since the implementation and release of the new infrastructure. This misconfiguration is preventing the system from functioning as expected, leading to issues in data retrieval and overall performance.