Incidents | Lifeaz Incidents reported on status page for Lifeaz https://status.lifeaz.eu/ https://d1lppblt9t2x15.cloudfront.net/logos/fa0c72b62444168b4df968e0b2c63b59.png Incidents | Lifeaz https://status.lifeaz.eu/ en Docs recovered https://status.lifeaz.eu/ Thu, 19 Feb 2026 09:04:48 +0000 https://status.lifeaz.eu/#df0eb5458a0c8e2f6bfafb23c92c0050178084956cb1c17b0c2d46bc3d9c7e5e Docs recovered Docs went down https://status.lifeaz.eu/ Thu, 19 Feb 2026 08:40:49 +0000 https://status.lifeaz.eu/#df0eb5458a0c8e2f6bfafb23c92c0050178084956cb1c17b0c2d46bc3d9c7e5e Docs went down Docs recovered https://status.lifeaz.eu/ Thu, 19 Feb 2026 08:34:56 +0000 https://status.lifeaz.eu/#078c539ff8251a780170db8f807cd0bbd4dbc8cb5a85e95a425bef80fb27c386 Docs recovered Docs went down https://status.lifeaz.eu/ Thu, 19 Feb 2026 08:28:48 +0000 https://status.lifeaz.eu/#078c539ff8251a780170db8f807cd0bbd4dbc8cb5a85e95a425bef80fb27c386 Docs went down Docs recovered https://status.lifeaz.eu/ Thu, 19 Feb 2026 07:28:45 +0000 https://status.lifeaz.eu/#ae9ec54c9b49cd2b4a49fa1cb4ab4fb5c19652d3ca2a6750816b8c818006ac84 Docs recovered Docs went down https://status.lifeaz.eu/ Thu, 19 Feb 2026 07:22:48 +0000 https://status.lifeaz.eu/#ae9ec54c9b49cd2b4a49fa1cb4ab4fb5c19652d3ca2a6750816b8c818006ac84 Docs went down Docs recovered https://status.lifeaz.eu/ Thu, 19 Feb 2026 07:16:50 +0000 https://status.lifeaz.eu/#6b248f573d3b11d9a7c62d197b94bfc43bf0a47d1d5b72dc77066a4069272940 Docs recovered Docs went down https://status.lifeaz.eu/ Thu, 19 Feb 2026 06:49:49 +0000 https://status.lifeaz.eu/#6b248f573d3b11d9a7c62d197b94bfc43bf0a47d1d5b72dc77066a4069272940 Docs went down Docs recovered https://status.lifeaz.eu/ Tue, 17 Feb 2026 08:07:47 +0000 https://status.lifeaz.eu/#57e7fb08a1276fdb7fddabc0689615690f05e0f2dcf52ef671caf7c725e39f54 Docs recovered Docs went down https://status.lifeaz.eu/ Tue, 17 Feb 2026 08:01:46 +0000 https://status.lifeaz.eu/#57e7fb08a1276fdb7fddabc0689615690f05e0f2dcf52ef671caf7c725e39f54 Docs went down Docs recovered https://status.lifeaz.eu/ Tue, 17 Feb 2026 06:40:45 +0000 https://status.lifeaz.eu/#35a0675015f475515bb584d1933b2669de6aff5b9108a44ab6e78840cf7720ee Docs recovered Docs went down https://status.lifeaz.eu/ Tue, 17 Feb 2026 06:34:48 +0000 https://status.lifeaz.eu/#35a0675015f475515bb584d1933b2669de6aff5b9108a44ab6e78840cf7720ee Docs went down GATE API recovered https://status.lifeaz.eu/ Mon, 16 Feb 2026 13:16:02 +0000 https://status.lifeaz.eu/#ccca8e846dec5146b11bb8f967adc6f789fcfd388b15cc16f771b96b72f3f06c GATE API recovered Docs recovered https://status.lifeaz.eu/ Mon, 16 Feb 2026 13:16:01 +0000 https://status.lifeaz.eu/#45a1b55b8ba96dfb8918279afa7f5c1ce6bd133d72fededa9ff2bd92cfc0d151 Docs recovered Docs went down https://status.lifeaz.eu/ Mon, 16 Feb 2026 13:08:43 +0000 https://status.lifeaz.eu/#45a1b55b8ba96dfb8918279afa7f5c1ce6bd133d72fededa9ff2bd92cfc0d151 Docs went down GATE API went down https://status.lifeaz.eu/ Mon, 16 Feb 2026 13:06:11 +0000 https://status.lifeaz.eu/#ccca8e846dec5146b11bb8f967adc6f789fcfd388b15cc16f771b96b72f3f06c GATE API went down Diploma recovered https://status.lifeaz.eu/ Mon, 16 Feb 2026 09:39:46 +0000 https://status.lifeaz.eu/#cfaac481bdec9886bb9dda37846359ebd353a58204da03bb56835f8daf43f4ce Diploma recovered Docs recovered https://status.lifeaz.eu/ Mon, 16 Feb 2026 09:37:48 +0000 https://status.lifeaz.eu/#2d4013f23600ccd8c3cf459175b31192ee4d3d2f15100e328ab0574cad03b0e9 Docs recovered Docs went down https://status.lifeaz.eu/ Sun, 15 Feb 2026 04:52:45 +0000 https://status.lifeaz.eu/#2d4013f23600ccd8c3cf459175b31192ee4d3d2f15100e328ab0574cad03b0e9 Docs went down Diploma went down https://status.lifeaz.eu/ Sun, 15 Feb 2026 01:09:44 +0000 https://status.lifeaz.eu/#cfaac481bdec9886bb9dda37846359ebd353a58204da03bb56835f8daf43f4ce Diploma went down VITAL API recovered https://status.lifeaz.eu/ Fri, 13 Feb 2026 13:31:00 +0000 https://status.lifeaz.eu/#ef2d4f74924be6eae330c5da094fbf5840978d78a73191e30ee509f313f677d9 VITAL API recovered VITAL API went down https://status.lifeaz.eu/ Thu, 12 Feb 2026 16:51:54 +0000 https://status.lifeaz.eu/#ef2d4f74924be6eae330c5da094fbf5840978d78a73191e30ee509f313f677d9 VITAL API went down Docs recovered https://status.lifeaz.eu/ Thu, 05 Feb 2026 08:58:54 +0000 https://status.lifeaz.eu/#a8e24c98effad272ecd33303c270b4f08a9f561b9df3c153b120beb7566f61e4 Docs recovered Docs went down https://status.lifeaz.eu/ Thu, 05 Feb 2026 08:52:51 +0000 https://status.lifeaz.eu/#a8e24c98effad272ecd33303c270b4f08a9f561b9df3c153b120beb7566f61e4 Docs went down VITAL API recovered https://status.lifeaz.eu/ Mon, 02 Feb 2026 19:28:56 +0000 https://status.lifeaz.eu/#2e366880c292d9c83790fc7ec5fa887c73408bfd239b80460f04ce84301a0db3 VITAL API recovered VITAL API went down https://status.lifeaz.eu/ Mon, 02 Feb 2026 15:42:02 +0000 https://status.lifeaz.eu/#2e366880c292d9c83790fc7ec5fa887c73408bfd239b80460f04ce84301a0db3 VITAL API went down LORS API recovered https://status.lifeaz.eu/ Mon, 02 Feb 2026 08:52:38 +0000 https://status.lifeaz.eu/#8482f38b27ac6b50ce74b3f1c1e752f7f50e77256acc429e5c2cd9bcfe181d27 LORS API recovered Docs recovered https://status.lifeaz.eu/ Mon, 02 Feb 2026 07:46:48 +0000 https://status.lifeaz.eu/#b5272d8e63ed7f223ef96a3cf9b811d68e8af6bd1bb083669f86899d5b90ec10 Docs recovered Docs went down https://status.lifeaz.eu/ Mon, 02 Feb 2026 07:31:47 +0000 https://status.lifeaz.eu/#b5272d8e63ed7f223ef96a3cf9b811d68e8af6bd1bb083669f86899d5b90ec10 Docs went down Docs recovered https://status.lifeaz.eu/ Mon, 02 Feb 2026 07:16:49 +0000 https://status.lifeaz.eu/#50b78ffd6439522c293abbbdc42b8f38ab74119181180b1c6d3d6df4d91dbbff Docs recovered Docs went down https://status.lifeaz.eu/ Mon, 02 Feb 2026 06:58:49 +0000 https://status.lifeaz.eu/#50b78ffd6439522c293abbbdc42b8f38ab74119181180b1c6d3d6df4d91dbbff Docs went down LORS API went down https://status.lifeaz.eu/ Sun, 01 Feb 2026 01:10:11 +0000 https://status.lifeaz.eu/#8482f38b27ac6b50ce74b3f1c1e752f7f50e77256acc429e5c2cd9bcfe181d27 LORS API went down CURE Release v1.0 https://status.lifeaz.eu/incident/811981 Tue, 27 Jan 2026 09:00:01 -0000 https://status.lifeaz.eu/incident/811981#b39342107cd6ecbf62079308f48a673d7024e094869c9c51bae0c7c5889b1b27 Release of the new subsystem CURE will impact a lot of critical elements during +24 hours. Gateway's administration port overuse https://status.lifeaz.eu/incident/759252 Wed, 29 Oct 2025 11:20:00 -0000 https://status.lifeaz.eu/incident/759252#2f9f0e35aa1c4a0081eb51688db7b0fc602c79c017dfe25cd05635be8bf07954 Rolling update restored and incident resolved. Gateway's administration port overuse https://status.lifeaz.eu/incident/759252 Wed, 29 Oct 2025 10:30:00 -0000 https://status.lifeaz.eu/incident/759252#ac7d3f553506dcd32b8e898fde6d89519f760f6b3f7188ed2aef9196c7e946e0 GATE Rolling update restored. Gateway's administration port overuse https://status.lifeaz.eu/incident/759252 Wed, 29 Oct 2025 09:35:00 -0000 https://status.lifeaz.eu/incident/759252#f168fc8d16c7773fa529ce28eb1b91083129f76d158b6aa1d08e03c98be3d26b The deployment of a recent update has blocked the rolling update of GATE and VITAL instances, resulting in the unavailability of the affected services. EverydayHeroes and Lifeaz App DNS Migration https://status.lifeaz.eu/incident/549057 Tue, 22 Apr 2025 13:15:00 -0000 https://status.lifeaz.eu/incident/549057#e2c5c669c99860e89c133180959cc7c9c99601f604b6233141472bd95c9ec383 Migration ended. All downtimes resolved. EverydayHeroes and Lifeaz App DNS Migration https://status.lifeaz.eu/incident/549057 Tue, 22 Apr 2025 11:00:00 -0000 https://status.lifeaz.eu/incident/549057#b9afbf31d7cb5576bc3e6d0b8e86d1f04d4656c63136ae41d6f96042bfa7811c Migrating DNS zones from GDB to GDD => 1 hour downtime scheduled CRANE, LORS, VITAL & Internal going down https://status.lifeaz.eu/incident/503034 Tue, 28 Jan 2025 09:11:00 -0000 https://status.lifeaz.eu/incident/503034#a9afb6f579f27baab560ba8a0a61e694fd9a75d9fdbd890f0288f6625a8ddbe1 Forced update and forced redeployment of the affected pods, return to normal. CRANE, LORS, VITAL & Internal going down https://status.lifeaz.eu/incident/503034 Tue, 28 Jan 2025 07:00:00 -0000 https://status.lifeaz.eu/incident/503034#d4336e49561d9552314a4cf1ee4db4121f7dc5ffd6529c41b0ad1dec78a154d8 Early this morning, an automatic Istio update was applied to the infrastructure as defined by the defined maintenance time slots. The redeployment of the updated pods having been blocked by a lack of available resources, all services were down. LIME 2025-1 Migration https://status.lifeaz.eu/incident/495050 Fri, 10 Jan 2025 13:30:00 -0000 https://status.lifeaz.eu/incident/495050#c9b25790a4dbbf5bf0a1f3e9003ef83da595df17286f00cecdb6d7d497f6d022 Restructuring of node pools for LIME, LORS, CRANE, VITAL and Internal supporting softwares. Cost efficient mode test phase until the end of January 2025. Degraded performances may have occurred. EverydayHeroes content API unreacheable https://status.lifeaz.eu/incident/441298 Tue, 08 Oct 2024 15:35:00 -0000 https://status.lifeaz.eu/incident/441298#e52fd68eb5976f38d3ac0df73b383c51cb006a18fcadd41bcea7acc5162b2e3b Issues resolved, API accessible again and EverydayHeroes platform fully restored to normal operation EverydayHeroes content API unreacheable https://status.lifeaz.eu/incident/441298 Tue, 08 Oct 2024 15:33:00 -0000 https://status.lifeaz.eu/incident/441298#1fa7e7919e09fd8ebd16808db43d2354e1d6b6b7f7275848900ed494ac2c0a1f A re-deployment of the service and affected workloads is launched EverydayHeroes content API unreacheable https://status.lifeaz.eu/incident/441298 Tue, 08 Oct 2024 15:30:00 -0000 https://status.lifeaz.eu/incident/441298#bb4b10271bc95f67f07e93ea7ee600d790c2d48fc20897b4d5f6f9e24f9b7756 The EverydayHeroes platform content API appears to be down or inaccessible, making it impossible to access the platform's training courses. An infrastructure investigation is underway. Release LORS Checkout v3.0.7 https://status.lifeaz.eu/incident/438058 Wed, 02 Oct 2024 07:30:17 -0000 https://status.lifeaz.eu/incident/438058#fd82bf0ab8f4be2c5092791a4e3e830d9b3019fb9dba5031647445d5fd2b16d9 Automatic flash ops and bugfixes Reverse Proxy Implementation https://status.lifeaz.eu/incident/436922 Tue, 01 Oct 2024 08:00:01 -0000 https://status.lifeaz.eu/incident/436922#8aee29803cf9b9d6d1c2edbe178f58587174444178175ac0d81608cb7da9fa62 A reverse proxy will be installed to retransfer https://blog.lifeaz.co under https://lifeaz.co/blog/ Release LORS Checkout v3.0.6 https://status.lifeaz.eu/incident/430017 Mon, 16 Sep 2024 15:50:00 -0000 https://status.lifeaz.eu/incident/430017#ebaae0a9a6df858e23097bda24726188abd90916500969b0f1c740bcc1f33636 Fixing translations and robots.txt Platform API and EH infinite restart https://status.lifeaz.eu/incident/426952 Tue, 10 Sep 2024 08:00:53 -0000 https://status.lifeaz.eu/incident/426952#3ae6a971db2b81c8fa5d1c2a3e270c861773439536b921fc91ef001e9cac33e3 A fix has been applied to the infrastructure load balancer. The situation should return to normal. No impact report will be produced given the low downtimes present only during off-peak hours. If the problem continues, a report will be created. Platform API and EH infinite restart https://status.lifeaz.eu/incident/426952 Tue, 10 Sep 2024 07:49:26 -0000 https://status.lifeaz.eu/incident/426952#c57ff85fe0219b5912124ebc63321f0a49094d86d2adf05b3b899c1c338437d0 An infrastructure issue seems to be impacting the Platform API (for the Lifeaz app) and EverydayHeroes since 01:00 AM (GMT+01:00 Paris), causing constant service restarts. Investigations are ongoing. Lifeaz app and EverydayHeroes platform not available https://status.lifeaz.eu/incident/424818 Mon, 02 Sep 2024 14:15:00 -0000 https://status.lifeaz.eu/incident/424818#6fbbabf032544383545abb19a25e5abb4f0c3ff436ae124cb933d7d53a98f403 DNS reconfigured, API servers now available. Lifeaz app and EverydayHeroes website are loading properly again. Lifeaz app and EverydayHeroes platform not available https://status.lifeaz.eu/incident/424818 Mon, 02 Sep 2024 11:30:00 -0000 https://status.lifeaz.eu/incident/424818#9a13dac6e05b241a5ee1ded2dfe2b40ee75ce255f8785d773de99beee85fa9ad The application and website are not loading properly because part of the API they rely on is not being redirected to the correct servers since the implementation and release of the new infrastructure. This misconfiguration is preventing the system from functioning as expected, leading to issues in data retrieval and overall performance. Release v3.0.5 https://status.lifeaz.eu/incident/400580 Fri, 19 Jul 2024 08:00:00 -0000 https://status.lifeaz.eu/incident/400580#9394a9522a465d4312bafb2dc4a7dd2a1822a0802782fe2b45ec39dd2ff4351e Releasing version v3.0.5 Migration to Lifeaz v3 https://status.lifeaz.eu/incident/363929 Fri, 03 May 2024 16:00:00 -0000 https://status.lifeaz.eu/incident/363929#a06be4bb1b098d141974903d1d8dea5601b7c04ecb3416b5448b403ca2149504 Maintenance completed Migration to Lifeaz v3 https://status.lifeaz.eu/incident/363929 Fri, 03 May 2024 07:00:00 -0000 https://status.lifeaz.eu/incident/363929#1af3f3b1d524e3cad8042817880a09e54b4a20d3104e3f70ca83d05c37b8da69 Enhancement of LORS (Lifeaz Omnichannel Retail Solution) services to version 3.0